HevMart was founded with one main goal in mind during early 2024: to bring people the best professional and quality projectors at a fraction of the cost. We have traveled a lot through America and Europe to find out what improvements and ideas we could find and bring with us. In the end we met a lot of interesting people and can say that we found the best improvements possible for the HevMart– and hey, the shipping is free for you!

At HevMart you will find really great projectors, which we have tested intensively ourselves. We are impressed of our own products and have extremely high quality standards.

If you have a question about our product, feel free to contact us by email at support@hevmart.com.

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For any questions regarding our products or for assistance with your order, please email support@hevmart.com and you should receive a response within one business day. If you are emailing about your order, please include the order number or the email/phone number used at checkout in your message.

We look forward to assisting you!

Refund Policy

 

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OVERVIEW

Defective or Damaged Products

If you have received faulty or damaged products, please contact us with images of the product within 7 days. We will gladly send out a replacement order or issue you a full refund.

 

Items Lost in Transit

By ordering from us, you agree with our shipping times. Most orders get delivered within the posted time frames; however, external factors such as customs inspections can sometimes cause delays. If your order shipping times exceed our displayed time frame by 10 business days, you can contact us and we will gladly send out a replacement order, or issue a full refund.

 

Returns

We accept returns for refunds. If you are not satisfied with your product, you are eligible to return the product within 7 days after receiving it. To do so, kindly get in touch with us here.

 

Lost or Stolen Packages

hevmart.com is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, HevMart will confirm the delivery to the address provided, date of delivery, tracking information and shipping carrier information for the customer to investigate.

Due to very high demand and order volume, orders can take up to 10 - 14 days to be delivered. However, most orders are delivered within 7 - 10 days.

AVERAGE SHIPPING TIMES

Location	Estimated Shipping Time
United States	5 - 12 Business Days
Canada	7 - 15  Business Days
Australia	7 - 15  Business Days
Europe	7 - 15  Business Days
Worldwide	7 - 15  Business Days

 

All orders will be dispatched from our warehouse within 1 - 3 business days. In peak periods please allow for up to 6 business days for dispatch.

*All shipping times exclude clearance/customs delays